Saturday, July 6, 2013
Surfing For When Dealing With An Upset Customer?
Lizzie asks…How do you emotionally recover from a bad day at work like when you ,made a mistake at work?Let us say that you made a mistake that made your supervisor very angry at you. How do you deal with it when the mistake can not be fixed?Nancy answers:Depends on what your mistake is. I'm a bank teller. About a month ago I had a customer who apparently thought I was being rude to him when I was unable to do a cash advance on his AT&T rebate card. I answered all of his questions to
