Ruth asks…What is the best way to deal with an angry customer who had waited to long for food service?I'm trying to get a waiter job and the interviewers always ask tell me a problem and how you solved it...Can someone tell me a few good answers to this question that I can use on my job interview?Nancy answers:The answer they are looking for is this:
Establish a friendly and positive relationship with the customer WHEN THEY FIRST SIT DOWN. Be honest with them about any troubles the kitchen
