Tuesday, November 27, 2012

Surfing For When Dealing With An Upset Customer?

Linda asks…I am very upset with a with a customer Meeting & Boss?I am very upset with a with a customer Meeting & Boss?
I was in to see My customer to resolve some problems, My boss is a 30 year old women very good at what she does and I am a 54 year old sales rep. We were meeting with a short Napoleon type MGR when he told me to leave the room and close the door so he could talk to my Boss. He starting ragging on me while I was in the hall way like a school boy. I am very good with

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