Thursday, November 29, 2012

Surfing For When Dealing With An Angry Customer?

Mark asks…How can I deal with angry Wendy's customers without telling them to shove their Frosty Shakes up their butts?I started working as a cashier at an extremely low-staffed Wendy's in Kentucky last week, and I came very close to quitting/getting fired/getting arrested today when I nearly lost my temper with some utterly retarded customers (the entire line was full of these stupid people, and I'm the only worker that speaks English so I had to translate every order and complaint).

I'm

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