Surfing For When Dealing With An Angry Customer?

Ruth asks…How an empathetic stance is effective when dealing with an angry customer?Nancy answers:Just think of yourself when you purchase something or are paying for a service. Think of how you want to be treated, and what you will or will not do if you do not receive the service that you feel you deserve.Thomas asks…What to do when dealing with angry customer?Im a minor(guy) working at walmart as a cashier. what should I do when a customer starts being a dick for no reason, I say that

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