Wednesday, August 14, 2013

Surfing For When Dealing With An Upset Customer?

Sandra asks…How can I make myself not care about what others say to me?I am very self conscious and I am a checkout chick and get verbally abused for no reason sometimes and this really upsets me.Nancy answers:Checkout people unfortunatly get the brunt of people with bad manners.
I remember when I was a checker a long time ago.
I think I finally realized that for every 10 customers there would be one or two that were idiots.
Try making a game out of it.
Guess beforehand how many rude

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