Friday, June 7, 2013

Surfing For When Dealing With An Angry Customer?

Robert asks…How would you answer this interview question?I have an interview at a fast food place, and I am pretty much okay with most of it. But I am a little worried if he asks about different situations, because I really don't know what the right answer would be to that. Like if he said what if an angry customer came up and started yelling at you. What would I say?Nancy answers:Having spent more than a decade dealing with that very situation, I can tell you a few things.

First, let me say

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