Friday, January 18, 2013

Surfing For When Dealing With An Upset Customer?

Sandra asks…Do you find yelling and screaming at people is a good way to get people to help you?I was wondering if I am just an difficult and angry person when it comes to dealing with customer service issues or if society is just lazy and ignorant. I just got done writing a harsh email to my school's financial aid office because they still have not done something that should have been done. I am also upset because earlier tonight, I had to wait on hold to talk to them for 45 minutes and then

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