Monday, August 25, 2014

Surfing For When Dealing With An Angry Customer?

Sharon asks…Getting a job at a call centre?I have a few questions about this job. I live in Australia so specifics are helpful but general information is just as good.

1. Is it easy to get a job, do you need any pre-requesites in terms of degrees or do you just get training.
2. How is the pay?
3. How are the conditions?
4. If you can deal with angry customers, is it a good job for a uni student?
5. Difference between being customer service vs calling people to ask questions.

Thanks for the

Read the rest of the story by clicking here now...