Chris asks…what is the best way to deal with an upset customer at a bank?Nancy answers:Be calm, be respectful, and don't say anything condescending or provocative. I like the idea about bumping the issue up to a "superior".Sandy asks…why is a customer service interview takes an hour?how is a customer service job interview is like???
any types for me??
thank you.Nancy answers:Because your job will be hard and you will be dealing with customers for 8 hours. Many of them will be upset and you
