Linda asks…Should I write the CEO over customer service trouble with mortgage company?Skip the long paragraph if this is too much for you to read.
So, when the people you are dealing with are no help, and customer service doesn't care, is it right to write a letter to the CEO of a major company to explain your displeasure, or is that going too far. I'm afraid I'll get people in trouble, and this seems to be a management issue more than an issue with bad employees. Each person along the way
