Surfing For When Dealing With An Angry Customer?

James asks…Is working as a customer service representative a good job?I have an interview with consumers credit union and was just wondering if it was a good job or not? Is there sales pressure? Will I be dealing with angry customers?Nancy answers:Congratulations on getting your interview. I've worked as a customer service representative in the past, and it's been very rare that I encountered a very angry customer. Most angry customers are dealt with by the manager, so whenever I encountered

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